Player Protection

Cosmobet Safer Play Tools

Real boundaries, set in seconds. Cosmobet hands you the deposit caps, loss limits, reality checks and self-exclusion levers up front, then plugs straight into the UK helplines if you need extra support.

Free, confidential help right now

If gambling is causing harm to you, your family or your work, please reach out today. BeGambleAware: 0808 8020 133 or begambleaware.org. GamCare: live chat at gamcare.org.uk. Both are 24-hour, free and independent of any casino, Cosmobet included.

Deposit and loss caps

Daily, weekly and monthly caps set in seconds. Reducing a cap takes effect instantly; raising one waits the regulatory 24-hour cooling-off period.

Reality checks every 30 to 60 minutes

A small overlay reminds you how long you have played and the net result so far, with a one-tap option to take a break or close the session.

Self-exclusion and GamStop

Cool-off 24 hours to 6 weeks, self-exclusion 6 months to 5 years, and one-click GamStop registration to block every UK-licensed operator at once.

Direct line to UK support

BeGambleAware on 0808 8020 133 and GamCare's free live chat at gamcare.org.uk are signposted from the dashboard, not buried in a footer.

Setting yourself up safely in four steps

  1. 1

    Set a deposit cap before you deposit

    Daily, weekly or monthly. Reduce it any time, raise it after a 24-hour cooling-off period.

  2. 2

    Switch on reality checks

    30 or 60 minute intervals. The overlay shows session length and net result with a one-tap break option.

  3. 3

    Use a cool-off if you need a breather

    24 hours up to six weeks. The account stays alive, marketing pauses, and the timer ends automatically.

  4. 4

    Self-exclude or join GamStop for a firmer lock

    Self-exclusion six months to five years at Cosmobet; GamStop blocks every UK-licensed operator at once.

24h
Cooling-off Minimum
5y
Max Self-Exclusion
GamStop
Built In
0808 8020 133
BeGambleAware 24/7

How Safer Play is built into Cosmobet

Safer Play at Cosmobet is not a separate microsite or a marketing page. The tools live inside the same account dashboard you use for deposits and withdrawals, one tap from any screen on any device. Deposit caps, loss caps, wager caps and session-time reminders are all editable in the same panel; reducing a cap takes effect immediately and raising one waits the regulatory 24-hour cooling-off period so a difficult evening cannot become an expensive one.

Reality checks are switched on by default at 60 minutes for new accounts and can be tightened to 30 minutes if you prefer. The overlay is small, non-intrusive and shows the session duration plus the net result so far, with a single tap to take a five-minute break, close the session or carry on. The same dashboard surfaces a personalised activity statement on demand, so you can see exactly how much you have deposited, wagered and withdrawn over any window from the last seven days to the lifetime of the account.

Self-exclusion is one tab further. Cool-off blocks for 24 hours up to six weeks suit a temporary break. Self-exclusion for six months up to five years is a firm lock that cannot be reversed early, which is exactly its protective point. GamStop sign-up sits at the bottom of the same panel and blocks every UK-licensed operator at once for the period you choose. The whole flow is designed to be completable inside a minute because friction is the last thing you need when you have decided you need to step back.

"Friction is helpful when you want a deposit cap to raise and harmful when you want a self-exclusion to land. Cosmobet inverts both correctly."
Cosmobet Desk

Where to get help beyond Cosmobet

Three independent UK organisations exist to help when gambling has stopped being a leisure activity, and Cosmobet signposts all three from the dashboard, the support pages and the footer of every page. GamCare runs a free 24-hour national helpline on 0808 8020 133 plus live chat at gamcare.org.uk and a national network of trained counsellors. BeGambleAware funds free counselling and treatment across the UK and is the easiest starting point if you do not know exactly what you need. Gambling Therapy at gamblingtherapy.org runs international support and is useful for non-UK residents.

GamStop is the central UK self-exclusion register and is free for the player. One registration blocks every UK-licensed casino and sportsbook for the period you choose, anywhere from six months up to five years, and Cosmobet honours it automatically. GamStop does not reach offshore brands, which is one of the strongest reasons to stay inside the UK regulatory perimeter if self-exclusion is part of your life.

Software-based blockers such as Gamban, BetBlocker and Net Nanny add another layer of protection on top of GamStop. They install on your phones, tablets and computers and block every gambling website rather than just the UK-licensed ones. GamCare can supply free Gamban licences for those receiving treatment support, and Cosmobet recommends them to anyone who has previously self-excluded.

Player questions

How do I set or change a deposit limit?

From the account dashboard, open Responsible Gambling and pick deposit cap. Daily, weekly or monthly limits are available and they apply across every payment method on the account. Reducing a cap is instant; raising a cap waits the regulatory 24-hour cooling-off period, which is the standard UK requirement and exists to stop a difficult evening becoming a regretted week. Removing a cap entirely follows the same 24-hour rule.

What is the difference between cool-off and self-exclusion?

Cool-off is a short pause from 24 hours up to six weeks. The account stays alive, marketing pauses, and the timer ends automatically. Self-exclusion is a firm lock from six months up to five years. The lock cannot be reversed early under any circumstances, which is exactly its protective point. Both options sit one tap apart in the dashboard so you can pick what suits the situation rather than being herded into one or the other.

How does GamStop work and why use it?

GamStop is the UK's free national self-exclusion register. A single registration blocks every UK-licensed casino and sportsbook for the period you choose, so you do not need to self-exclude brand by brand. Cosmobet honours GamStop automatically and prompts you to sign up directly from the same dashboard panel as the Cosmobet-specific self-exclusion. GamStop does not block offshore brands, which is one of the strongest arguments for staying inside the UK perimeter if self-exclusion is part of your life.

Who do I call if I need help right now?

BeGambleAware's free 24-hour helpline is 0808 8020 133, with chat at begambleaware.org. GamCare runs free live chat at gamcare.org.uk and a counsellor network across the UK. Both are confidential, free and independent of any casino. If you are in immediate distress or thinking about hurting yourself, please call 999 or NHS 111; the Samaritans are also free, 24/7, on 116 123.

Keep the play under your control

Set a deposit cap before you stake, switch on reality checks and the rest of the experience stays on your terms.

Claim your bonus
Cosmobet

Cosmobet is a UK-first home for slots, live dealer, sportsbook and weekly offers, served from a single wallet and one tidy login.

Players must be 18 years or older to register and play.

Gambling can be addictive. Please play responsibly. Need help? Visit BeGambleAware.org or call the National Gambling Helpline on 0808 8020 133.

Cosmobet is operated by Santeda International B.V., a company incorporated under the laws of Curaçao with Company Number 151296 and is licensed by the Curacao Gaming Authority to offer games of chance under license number OGL/2024/1798/1048 in accordance with the National Ordinance on Offshore Games of Hazard (Landsverordening buitengaatse hazardspelen, P.B. 1993, no. 63) (NOOGH).

Santeda International Limited, with registered office at Poreias, 2 3011, Limassol, Cyprus, acts as a payment agent of the license holder and parent company - Santeda International BV.

© 2026 Cosmobet. All trademarks and gameplay imagery belong to their respective owners. Cosmobet is operated for entertainment and informational purposes for adult UK audiences.